We encourage you to spend part of your coffee break this afternoon learning how universal design can be achieved through applying the methods of customer centered design within the American Job Center.
Also, if you are interested in exploring the topic further, you can chat with David Jones, the presenter in this webcast, about Universal Design on Wednesday, November 1st. He will be available via WorkforceGPS Chat on from 2pm to 3:30pm. Although you can chat with David anytime during that window, you do need to register to attend; to so, click here.