The AJC Customer Flow Scenarios have been highly successful as a resource for American Job Center (AJC) customers and as a staff training tool. To expand their usefulness to a broader customer base there is now a Spanish translation for each scenario. Like the original scenarios, these are best utilized as a discussion guide when assisting a customer to identify and achieve their goals.
To access the Spanish translation, visit the American Job Centers Customer Flow Scenarios resource page and look under Related Content.
