Virtual
Friday, May 26, 2017 1:00 PM ~ 2:00 PM ET
Designed for front line Case Counselors and their supervisors and managers, this four-part training covers essential indicators of effective service delivery:
- Keeping Precise and Effective Case Notes
- Understanding Basic, Individualized and Follow-Up Career Services
- Improving Time Management
- Knowing What Employers Want
Description
The training modules include teaching aids and quizzes
that can be used to measure the case counselor’s proficiency level,
leading to their certification by the AJC management. The Webinar
materials will introduce changes that have occurred during the
transition from WIA to WIOA and will recommend some strategies and tips
for our evolving service delivery environment.
Moderator(s)
Kate Banimenia, Region 1 Performance Specialist, U.S. Department of Labor, Employment and Training Administration
Presenter(s)
Benjamin M. Kushner, Independent Consultant, Jobs for the Future
