ETA Webinar
Grantee Product
Virtual
Region 1 Case Counselor Training: Four Indicators of Effective Service Delivery
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About
Designed for front line Case Counselors and their supervisors and managers, this four-part training covers essential indicators of effective service delivery:
- Keeping Precise and Effective Case Notes
- Understanding Basic, Individualized and Follow-Up Career Services
- Improving Time Management
- Knowing What Employers Want
Moderator
Kate Banimenia, Region 1 Performance Specialist, U.S. Department of Labor, Employment and Training Administration
Presenter(s)
Benjamin M. Kushner, Independent Consultant, Jobs for the Future
The training modules include teaching aids and quizzes
that can be used to measure the case counselor’s proficiency level,
leading to their certification by the AJC management. The Webinar
materials will introduce changes that have occurred during the
transition from WIA to WIOA and will recommend some strategies and tips
for our evolving service delivery environment.
Materials
Frequently Asked Questions
You must register to attend this event. Once you register, you will receive an email confirming your registration. After registering, we recommend you also select the "Add to Calendar" button at the top of this page.
Yes: All WorkforceGPS events are recorded, and recordings are posted to event pages within 5 business days along with a transcript. If you are unable to attend, you can always access the recording.
Registering ensures you receive event updates, including when the recording is available. It also lets you provide feedback about the event. If you know you can't attend and want to free up a spot, you are able to unregister at any time.
Event materials will be available on this event page no later than the day of the event, before it begins.
Install Zoom well in advance of the event (contact your IT personnel if needed). If unable to install Zoom, you can join the event through an up to date web browser, but all Zoom features may not be available. For direct support: support@workforcegps.org
Your feedback is greatly appreciated. Near the end of the event, you can share your thoughts while they are still top of mind. A couple of weeks after the event, you will receive a follow up email to share how you've integrated what you've learned.
Yes: Share your subject matter related thoughts or questions in the Comments section below, either in advance of the event or afterward. Your contributions can help create a richer dialogue. We encourage you to join the conversation!
No: WorkforceGPS is funded by the Employment and Training Administration to provide technical/compliance assistance to the public workforce system.
“ETA Webinars” are hosted and managed by WorkforceGPS. “Third Party” events are external and shared for awareness and we do not manage registration, any associated content, or provide support.
Comments
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- Last Updated:
- Created:
- Posted by: Angela Dayton
- Posted in: Global